Beatport LINK / Beatport CLOUD

As we roll out the beta version of Beatport's latest products, Beatport LINK and Beatport CLOUD, we welcome all feedback!  For questions about these products please check out our FAQs below.

Beatport LINK FAQs

Beatport CLOUD FAQs

Please review the existing posts for features and bugs before creating a new forum post.  Votes are the best way to bring attention to feature requests and bugs. For problems with your account specifically, please reach out to our Customer Care team at support@beatport.com. 

Thank you for your feedback!

  1. ENCODING ISSUE FOR TRACKS I HAVE BOUGHT ALREADY.

    I recently had my entire library of ten years corrupted due to my external hard drive corrupting. I'v turned to beatport cloud for most of the recovery.

    Some key tracks that I use in my sets have "encoding error" sign next to them. no matter how many times I refresh the page 1. download queue doesn't clear and 2. I still get the same error code.

    15 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  2. power usage bug

    The page crashes. I get an error 'this web page is using significant power' then beatport crashes with an error page.

    7 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Researched  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make a normal track name

    Please do a normal display of the track file, why should we rename the tracks we bought manually? Isn't that weird?

    73657834657titleremix_extended
    Screen: http://prntscr.com/q2djsg

    Thanks

    6 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  4. Why are some (many) tracks no able to put on into a playlist?

    I am building playlist from old purchases and playlists from other ressources, but many tracks come up with an error message when I try to add to a playlist. Makes it very annoying to gather a playlist for easy access on Rekordbox.

    6 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  6. Could not load track - OSStatus Error DJay Pro 2

    Hey guys, Using Djaypro2 on a Mac book pro using Beatport link playlists and around half of my playlist tracks comes up with the error - "Could not load track - OSStatus Error" I have updated the operating system and also experiencing the issue with my iPad using the same software.

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Researched  ·  1 comment  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multiple entries of the same track in playlist

    Link shows multiple entries of the same track in playlists on the web browser on initial log in and scroll/refrsh, its not until you filter results that they disapear

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  8. Virtual DJ import Limit?

    Virtual DJ will only import 100 songs/files from a Beatport Playlist

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  9. Download to download all tracks at once

    Why is there no button to download all tracks at once?

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix Playlist Bug

    I have 530 tracks on a playlist on beatport link but only 299 show up on rekordbox. Is there a limit to a playlist? Please expand !

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tracks bought but no download avalible

    I bought tracks last night and pressed download. As soon as I did that the server was down. I now go on the the download queue and it marks them as downloaded. How can I please download my tracks?

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  12. searching purchased tracks without crashing

    I'm using Beatport CLOUD and almost every time I search my previously purchased tracks, I get one search in, and then I'll click then next track, and then CRASH.
    Is it my browser settings, or??

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adding track from cart to playlist

    When adding a track from a cart to a playlist it loads in the same track despite selecting a different track each time.

    2 votes
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  14. fix the queue

    fix your , the site is buggy as and slow. i want to purchase 100 songs and download them in one click and leave my house. i dont want to sit here dicking around with a second rate website when im being charged an absolute fortune in music, because beatport has the monopoly. instead of being greedy fix your * so i can download music and leave. what a waste of an hour trying to get your ** to work.

    1 vote
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add to playlist doesn't work on macbook or iphone.

    Using macbook or iPhone when you click "Add to playlist" it opens a window, which you can't use at all. It seems like the playlist selection window is hidden behind my librarys track list. Works on Windows/PC normally

    1 vote
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adding a song from the playlist editor adds it to the top, not bottom.

    Adding a song from the playlist editor adds it to the top, where adding a song from any other place on the website to a playlist will add it to the bottom.

    1 vote
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  17. subscripton

    you have deducted 38.87 NZD from my account i.e. 24.97 USD. how does that equate to any of the subscriptions you have on offer? Please explain

    1 vote
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cannot download

    I am currently unable to download or preview any tracks, I have purchased 4 tracks and when I try to down load it comes back with "This site cannot be reached" can you please advise

    1 vote
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  19. Edit playlist doesn't seem to be working in the web app. Changes don't persist

    Removing tracks and changing the order in a playlist formed from Beatport link doesn't seem to persist the changes.

    1 vote
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  20. Experiencing small track encoding errors in Beatport link with RekordBox

    A lot of tracks have small encoding errors that are messing up beatgrids after the tracks have been analyzed. I’m used to “repairing” beatgrids to a very large extend = its not only because I’m lazy. Many tracks have audible errors, skipping or adding length to the tracks – presumably caused by encoding errors, but could of course also be the way the tracks are cached up in the DJ software

    1 vote
    Sign in Sign in with Beatport, LLC
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Beatport LINK / Beatport CLOUD

Categories

Feedback and Knowledge Base