Beatport Music Store

Please review the existing posts for features and bugs before creating a new forum post.  Votes are the best way to bring attention to feature requests and bugs.  For problems with your account specifically, please reach out to our Customer Care team at support@beatport.com.  You may also explore FAQs here:  https://support.beatport.com/hc/en-us.

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  1. Music playback slow in Chrome

    Since the music player was updated a few weeks ago, songs take significantly more time to load and play in Chrome. Playback in Firefox is fine, but painfully slow in Chrome. Tested this issue on multiple computers, cleaned out the cache, confirmed good connections with network speed tests, updated to latest version of Chrome, etc., but the poor performance remains the same in Chrome.

    40 votes
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    Being Researched  ·  17 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please improve mobile site experience on iPhone.

    Please improve mobile site experience on iPhone. It's great to be able to hunt for tracks when I am away from my laptop but I get the feeling no developers from Beatport do the same. Functions on the player don't seem to be programmed for iPhone (they are unresponsive or lack logical responses). For example I don't seem to be able to clear the player? Or I the website doesn't respond when I try to load a set of tracks from a playlist or release.

    Please pretend lots of people have iPhones and would like to search for tracks using…

    21 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. The "remember me" button never works.

    Self-explanatory title. Lots of complaints about this even after it has been marked "completed". Happens to me in Chrome and Firefox.

    14 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix mobile filters that do not work

    iPhone X > chrome, safari, perfect web browsers

    choose genres > any genre > tracks

    And then trying to use the filters (bpm, key etc), clicking filter does nothing in both mobile and desktop mode. The little hovering frame that contains the filter options does not appear. This is a long time problem on mobile.

    13 votes
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    Bug Filed  ·  1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  5. I re-purchase songs I've already downloaded.

    Sometimes I'm NOT prompted that I've already purchased a song and I re-purchase it. Very frustrating - this should be addressed with several layers of warnings, visually on the track listing, when adding it, or a final warning before purchases.

    12 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. free downloads for music i already paid for and own.

    so i wont be using beatport as my new music downloader. ive just downloaded a bunch of songs which i had to download individually or pay an extra price to download all at the same time. so ive downloaded all my songs only to find ive missed out on one because of poor download (clear problem with this) . i then go to find this song again to download it properly but what, i have to pay 70 cents for a song i just bought?!?! where the is the logic in that?? your system is and i wont be using…

    11 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  7. *** Report Incorrect BPM / Key Information for Beatport Store ***

    Please report any tracks found with incorrect key and BPM information on the Beatport Music Store here. Please include the URL of the track when reporting an incorrect BPM or Key.

    10 votes
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    46 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  8. The website does not work good anymore in Chrome. Just did the update, but still the same. I can't play song and i can't go to other genres

    The website does not work good anymore in Chrome. Just did the update, but still the same. I can't play songs and i can't go to other genres.

    Artworks also not loading

    9 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Go back to the classic site. The new site is glitchy and sucks

    I can't even shop tracks in my beatport because this new site keeps telling me I'm not following anyone. It will show me my artists and labels though. You've gone and fixed something that wasn't broken and now your customers are left dealing with a buggy site that only works when it wants to. I've been a customer for 15 years now but I'm going to look into finding a different source for my music

    7 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix Filtering

    Filtering by BPM (and I'm guessing all other filers) does not affect the playlist in the player. The playlist remains the unfiltered playlist.

    7 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  11. bug report

    https://www.beatport.com/track/recluse-feat-mikaela-original-mix/12368253 this track lasts 06:59 if I look at the page, but in the player it lasts 06:60.. Didn't know you guys could stretch a minute with a second!! ;-)

    5 votes
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    Bug Filed  ·  1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  12. When i browse beatport on chrome and firefox, it shows that the site is not safe

    when i browse beatprot , my chrome indicates this site is Not secure or Dangerous.It shows that the certificate is not valid, i cannot browse beatport properly

    5 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make the tracks PLAY

    Hello
    Mobile version does not work correctly and it’s getting very frustrating.
    The tracks just stop giving sound. They still play but no sound.
    Haven’t purchased in a while due to this issue and I’m about to leave the site.

    4 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Its not idea.. but I found a wrongly named track

    https://www.beatport.com/track/string-theory-original-mix/4179343

    This is not the original mix.. this is Mauro Picotto and Ricardo Ferri Remix

    3 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bring back being able to filter track search by genre

    You cannot filter track search by genre any longer. This worked on Friday and is pretty critical to being able to find music on your site.

    3 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  16. Beatport Pro MAC App sync REKORBOX

    hi,
    I seem to be the only one to use BEATPORT PRO in mac to make my playlist !! I have a synchronization problem with Rekorbox. The XLM file is not read !!! NEED HELP

    3 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  17. When playing a whole page of search results, playback sometimes skips tracks

    I've seen this happen a few times, and I think I have an idea of what's going on. See the screenshot below...

    https://i.imgur.com/TDekTcI.png

    In this example, I've sorted a bunch of search results by title and then pressed Play All. Notice that some of the tracks with the same name were skipped, although it's also skipped over a track with a unique name. Maybe the player is having trouble with duplicate names.

    3 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  18. Beatport Pro checkout asking to download fonts after updating payment info

    When you are using the Beatport Pro app for osx there is a bug which causes the app to continuouslly request permission to download font packs. If you accept it will ask again for a different font this time.

    To reproduce:

    put song in cart, go to checkout, click update payment info, make a change using the web app.

    When you return to the app the iframe thing will refresh and it will ask to download fonts. If you back out and come back in the issue will continue until you restart the app.

    3 votes
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  19. Search filters broken

    Enter any search parameters in search bar > press enter for results > in SORT BY drop down, choose TITLE A-Z

    Notice that updated sorting changes some of the track order, but there's no specific title ascension, it's still random. Seems all search parameters are completely broken (this seemed to be fine as of last Tuesday)

    Chrome Version 88.0.4324.150

    3 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Faster updates for realeses

    Faster uploads and edits (like deletions) for tracks would be awesome :) Feels like a long time to fix track titles and removing double track releases. I understand not all labels submit correct copies the first time and it could fix those issues

    3 votes
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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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