How can we improve Beatport Music Store?

**Allow Re-download of Purchased Tracks**

Anyone can loose their data (music in this case;) someday and as such it would be very welcome if we could re-download the tracks we have already purchased at any time (even itunes allows this!)

1,355 votes
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  • cjcoax commented  ·   ·  Flag as inappropriate

    It's totally wrong! Changed my computer and all my tracks are gone! I mean seriously what did you think when building this system, the most wrong business rule I've ever seen!!! I really want to talk to the product manager who decided this and see what was his thought process!

  • ziqiantao commented  ·   ·  Flag as inappropriate

    I have Itunes Splice, they sync my purchased music to my new computer in less than 5 clicks. but I just realized I can't redownload from Beatport? I just lost 300 bucks??? wtf??? this is totally no cool,

  • djtwentyone commented  ·   ·  Flag as inappropriate

    Anything I buy from Beatport, tracks, sounds, packs, I should have a license to download that item whenever I need to. Everyone else allows this. allows me to redownload audio books I purchased 10 years ago without fail. Yeah, this is pretty lame.

  • Chaotic_Anomaly commented  ·   ·  Flag as inappropriate

    I couldn't believe my eyes when I saw that it's not possible to re-download the tracks that I bought with my own money! Is this a joke?

    I'm honestly never buying any tracks from beatport again until this gets solved.

  • djquickal commented  ·   ·  Flag as inappropriate

    I can’t believe this thread is four years old and this has NOT been resolved! I guess we are all just wasting our time here trying to get through to deaf ears!
    I guess if this doesn’t get fixed soon, we should seek legal counsel for what I believe is an illegal practice.
    Will let you guys know what I find out!

  • djquickal commented  ·   ·  Flag as inappropriate

    Beatport Rich, how many votes do you need to get this resolved ASAP?
    I have been buying tracks from beatport since the beginning and I know I have hundreds of tracks that I have lost or damaged from hard drive corruption or whatever and haven’t bothered to email support because it is such a hassle!
    Let’s change your reduculous policy and get your people on this fix ASAP please!
    Your Beatport community as well as myself will truly respect you going forward. If I could use all my votes on this issue, I certainly would!
    Let’s do the right thing!
    Thanks for reading this and resolving this matter.

  • djquickal commented  ·   ·  Flag as inappropriate

    Absolutely! I have been wondering about this for years! Maybe the owners are communist, I don’t know...

  • KaRMiG commented  ·   ·  Flag as inappropriate

    after My backup drive was damaged. i tried to re-download some tracks I've purchased and I just found out that you can't download them again. I feel like i was Throwing money to the air. I purchased the tracks and now what? to buy them again?? NO WAY!!

  • Jimmybandal commented  ·   ·  Flag as inappropriate

    What is this crap! I can seem to find a way to re download my tracks also. So pissed with Beatport!!

  • tytiger commented  ·   ·  Flag as inappropriate

    Why hasn't this been implemented yet? this is a total violation of consumer rights.

  • AbyssRecordings commented  ·   ·  Flag as inappropriate

    It's disgraceful that you've allowed this to go unchecked for so long.

    This forum only serves to ask more questions, such as; why would you request feedback if you're not going to listen to it?

  • EdgarWraith commented  ·   ·  Flag as inappropriate

    iTunes allows my music to move with me FOREVER. Same with amazon prime purchases. If i purchase songs from you i don't expect to repurchase them...

  • soyjimbo commented  ·   ·  Flag as inappropriate

    What!? I got a new computer and want to get my songs that i payed for!!? I even have some songs here. What is going on?

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